GRISHMA

GRISHMA

GRISHMA

GOSAIN

GOSAIN

GOSAIN

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Hello! I am a huge fan for making products feel as good as they look.


Let's create together!

ABOUT ME
ABOUT ME
ABOUT ME

Third Year Computer Science with UX Minor at Wilfrid Laurier University

Third Year Computer Science with UX Minor at Wilfrid Laurier University

Creativity has been my passion from day one, and it naturally evolved into a love for UI/UX design and research.


I passionately believe in human-centered designs, after all, what’s the value of a product without happy users?


Understanding diverse perspectives are essential to recognizing the key principle of UX, empathy, which is why I explore new places, hobbies, and experiences to broaden my insight.


Through diverse projects, courses, real-world case studies and UX competitions, I’ve developed strong skills in both UX design and research. My abilities are well-honed with user interviews, creating wireframes, testing usability, and translating insights into thoughtful solutions. Whether solo or in a team, I balance creativity with user needs through empathy and evidence-based design decisions.

My best friends:

My Projects

ArtHive, UI/UX project
ArtHive, an UI/UX project :
ArtHive, an UI/UX project :
2025

The Project

ArtHive is a dedicated, arts-focused social platform designed to celebrate creativity in all its forms. Free from distractions of other media genres, it offers a pure space for artists to share, connect, and grow. With features built to promote and support artistic talent, ArtHive empowers creators to thrive.

Artist Spotlight

The Artist Spotlight features a creator who will share a prompt for the community respond to using any form of artistic media. Their favorite responses are showcased in a gallery, giving fellow artists a boost.

User Personalization

Designed in Figma with user feedback from over 15 artists, ArtHive offers an intuitive, user-friendly interface and personalization options tailored to the diverse needs of the creative community

2025

The Project

This research project focused on testing the usability of Wilfrid Laurier's 'Navigator', a central web application students use for career and extracurricular opportunities and guidance. The goal was to conduct an in-depth analysis, identify key pain points, and provide recommendations for improvement in user experience and usability.

Research Process

The research process involved interviews, usability testing, heuristic evaluations, and competitive analysis, alongside the development of user personas, empathy maps, and customer journey maps. Using both quantitative and qualitative methods, we gathered data from over twenty Wilfrid Laurier students.

This helped us identify major usability issues within the Navigator site, including unclear navigation, limited personalization, and inefficient task flows. These insights formed a strong foundation for our design solutions, aimed at improving user engagement and overall experience.

ReImagine LORIS, UX/UI Project
2024

Research Process

ReImagine LORIS is a redesign of Laurier’s LORIS platform, featuring iterative design improvements based on usability testing, user research, and feedback from dozens of real Wilfrid Laurier students, with added elements of gamification and social-emotional interaction to enhance clarity, engagement, and overall user experience.

Experience

Service Designer, Ontario Public Service
ArtHive, an UI/UX project :
ArtHive, an UI/UX project :
Sept - Dec 2025, Co-op
Sept - Dec 2025, Co-op
Sept - Dec 2025, Co-op

As a Service Designer at Ontario Public Service:

  • Created user-centered services by making sure they are easy to use, efficient, and meet both citizen needs and policy goals

  • Examined the entire service journey, including all the people (internal and external), processes, and tools involved

  • Designed digital solutions using Figma that connect different channels (digital, physical, and offline)

  • Developed user research deliverables like user research plan, discussion guide and screeners

Internal Discovery Project

For this internal discovery project, my team and I were responsible for all UX deliverables. I co-led the development of the user research plan, discussion guides, screeners, outreach materials, and presentations, and supported researchers of internal users (investigators and stakeholders). I also designed and prototyped an early digitized version of the program’s application portal, using Figma, to propose future service improvements.

External User Research Project

For this project, I monitored ongoing internal user research conducted by our vendor partners, while leading portions of the external user research process and interviews. I contributed to meeting debriefs, synthesized insights into user journey maps, and participated in daily standups to align on objectives, progress, and emerging concerns across the project team.

MY RESUME

MY RESUME

MY RESUME

Let's Get in Touch

Let's Get in Touch

Let's Get in Touch

grishmagosain@gmail.com

grishmagosain@gmail.com

grishmagosain@gmail.com

gosa7244@mylaurier.ca

gosa7244@mylaurier.ca

gosa7244@mylaurier.ca

LinkedIn

LinkedIn

LinkedIn

+1 647-509-5193

+1 647-509-5193

+1 647-509-5193

Waterloo, ON